Senior Cloud Engineer

Trinseo is a different kind of global materials company – at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.  

A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers – ready to tackle any challenge and passionate about delivering value.  

As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day. 

Overview (Scope of Role)

The Senior Cloud Engineer will be responsible for implementing and maintaining cloud services, virtual machines, Kubernetes, etc. Developing and deploying IT solutions meeting the business requirements; Responsible for the backup management and ensure all data and system backups are scheduled and monitored. Pro-actively ensuring the optimal performance of the VMs, servers / other systems. Provide Level3 support for incidents and requests, meeting the agreed service levels. Participate in the annual disaster recovery testing. 

This will be a hybrid position in Wayne, PA

• Provide L3 support for VMs / servers, Cloud services, incidents and requests. Troubleshoot any alerts, review logs and ensure business continuity. Provide support to the L2 team for the daily backups and resolve any missing backups to ensure data and system recovery is secured. Provide Root Cause Analysis (RCA) for P1 /P2 Incidents with clear preventive actions and milestones and targets. – 20%
• Lead or participate in Infrastructure Projects to provide Cloud services and On-Prem server hosting solution. This is including setting up new Linux / Windows systems, create VNETs / review policies for new Firewall rules, routing and Azure Network definition and requirements. This includes on premise hosting and in-cloud hosting, working closely with our IT partners and on-site Field Service Engineers. – 35%
• Proactively manage the hosting platform to ensure all systems are performing and prevent events that will be impacting performance or creating incidents. Improve system monitoring capabilities and alerting, to ensure the correct notifications are logged, recorded and the ensure the right support process are followed. Lead the lifecycle / Operating System / Security patching activities on the required devices and OS systems. Proactively ensure IT environments can be supported and provide the expected security and support levels. –35%
• Recommend improvements in Hosting environment to improve performance, availability, value, consistency, compliance. Improve Hosting team procedures, standards, policies, documentation to increase speed, efficiency, effectiveness of team services. Offer suggestions to use newer techniques and technologies or better use existing technologies to improve the value provided by the Hosting team to the organization. - 10%

Experience and Knowledge Qualifications

• Bachelor’s degree or similar level work experience, preferably in Information Technology, Business Administration, Computer Science, Engineering or other related field;
• Minimum of 8+ years of IT System and Cloud experience
• Excellent experience in the Azure Cloud Platform and services.
• Scripting experience required (PowerShell, Bash, Ansible, Azure CLI)
• Container experience required (AKS, Kubernetes, Docker)
• Good understanding and experience with Linux (SUSE) and Window Server platforms.
• Good understanding of monitoring of cloud services.
• Good understanding of backup and DR services (Commvault)
• Good understanding of Networking Basics (IPv4, subnetting, CIDR, OSI)

Skills Qualifications

• Willing to learn new skills, open to change, adaptable, and customer focused.
• Excellent verbal and written communications skills and the ability to work effectively internally and externally.
• Strong analytic troubleshooting skills.
• Understand business acumen and can translate this into solutions.
• Able to lead projects and implementations.
• Collaborate effectively with team members, other teams and vendor/partner teams
• English is mandatory, both written and verbal
• Flexible in working hours (early or late internal conference calls with the other regions)

Equity And Inclusion

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

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